PRIVACY POLICY
Last Updated: September 2026
1. Introduction
Aurora Home Lights LLC (“Aurora Home Lights,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.aurorahomelights.com or use our services.
2. Information We Collect
We may collect the following information from users who interact with our Website or services:
Name
Email address
Phone number
Property or project information
Information submitted through contact, booking, estimate, or other forms
Communication and inquiry history
IP address and browser/device information
Information related to appointments, estimates, and services
We collect information that you voluntarily provide to us as well as certain information automatically when you use our Website.
3. How We Use Your Information
We may use collected information for the following purposes:
Providing, scheduling, and managing our services
Responding to inquiries and requests for estimates
Communicating with customers regarding appointments, projects, and services
Sending service-related SMS messages to users who have explicitly opted in
Sending appointment confirmations and reminders
Providing customer support
Improving our Website, services, and customer experience
Maintaining business and service records
Complying with applicable legal and regulatory obligations
4. SMS Opt-In & Mobile Communication Policy
Users may opt in to receive SMS communications from Aurora Home Lights by submitting a Website form, landing page form, booking form, contact form, or other applicable communication form and providing explicit consent through the applicable SMS consent mechanism.
SMS messages may include:
Appointment confirmations and reminders
Scheduling and booking updates
Service updates
Responses to customer inquiries
Estimate or project-related communications
Customer support notifications
Message frequency may vary depending on your interactions with Aurora Home Lights.
Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance.
Message and data rates may apply depending on the user’s mobile carrier and service plan.
Aurora Home Lights does not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for marketing or promotional purposes. Mobile phone numbers and SMS consent information may be shared with messaging service providers, aggregators, carriers, or other service providers only as necessary to provide and deliver SMS communications.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
5. Information Sharing
We do not sell, rent, or trade personal information.
We may share information only with trusted third parties when reasonably necessary to operate our business, provide services, communicate with customers, or comply with legal obligations, including:
Service providers assisting with business and operational functions
Website, hosting, CRM, scheduling, and communication platforms
Messaging providers, aggregators, and mobile carriers for SMS delivery
Professional advisers or service providers where reasonably necessary
Government authorities or legal authorities when required by applicable law
These parties may only use information as necessary to perform their applicable services or fulfill legal requirements.
6. Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve user experience, understand Website usage, analyze Website performance, and support Website functionality.
Users may disable or manage cookies through their browser settings. However, disabling cookies may affect the availability or functionality of certain Website features.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
8. User Rights
Depending on applicable law, users may request access to, correction of, or deletion of personal information collected by Aurora Home Lights.
To submit a privacy-related request, please contact us at:
Email: info@aurorahomelights.com
We will review and respond to requests in accordance with applicable laws and any applicable legal requirements.
9. Third-Party Links
Our Website may contain links to third-party websites, services, or platforms.
Aurora Home Lights is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
10. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date. Your continued use of our Website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Information
Aurora Home Lights LLC
Website: https://www.aurorahomelights.com
Email: info@aurorahomelights.com
Phone: (602) 405-0791
Business Hours: 8:00 AM – 6:00 PM Mountain Time
Aurora Home Lights is a family-owned Arizona lighting company providing permanent trim lighting, architectural accent lighting, holiday lighting, landscape lighting, patio and entertainment lighting, security lighting, and commercial permanent lighting.